Returns & Exchanges
At Spinnaker Watches, we want you to be completely satisfied with your timepiece; if you are not, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your watch in its original presentation box with all manuals and warranty cards included to ensure it arrives safely.
Ship the Item
Affix the prepaid shipping label provided via the portal and drop your package at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the watch's condition, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing