Frequently Asked Questions
Everything you need to know about your Spinnaker timepiece.
What is the standard shipping time for international orders?
We offer worldwide shipping via reliable couriers. International orders typically arrive within 5-10 business days, depending on your location and customs processing.
What kind of warranty comes with a Spinnaker watch?
Every Spinnaker timepiece is covered by a 2-year international warranty against manufacturing defects from the date of purchase.
Are Spinnaker watches water-resistant?
Yes, our watches are designed for marine environments. Most models feature water resistance ranging from 100m to 300m; please check the specific product specifications for your model's rating.
What is your return policy?
We offer a 30-day return window for all unworn watches in their original packaging. Please ensure the protective films are intact to be eligible for a full refund.
What movements are used in Spinnaker watches?
We primarily utilize high-quality Japanese automatic movements from manufacturers like Seiko and Miyota to ensure precision and long-term reliability.
How do I adjust my metal bracelet?
Most of our bracelets use a pin-and-collar or screw system. While this can be done at home with a sizing tool, we recommend visiting a local jeweler to ensure a perfect and safe fit.